This 1-day course covers features of the sales app including opportunities, quotes, orders, the product catalog and sales analytics and insights.
The details for this course are taken from https://docs.microsoft.com/en-gb/learn/certifications/courses/mb-210t01.
| Dates | Location |
|---|---|
| 13-Mar-23 | Online |
| 14-Jun-23 | Online |
In this module, we will learn about configuring the sales application to fit an organization's unique requirements.
In this module, you will learn how to manage customer data records, use built-in sales tools, and take a lead through the lead lifecycle.
In this module, we will learn how to use quotes and orders to further use Dynamics 365 Sales to manage your sales opportunities and turn them into closed deals.
in this module, we will learn how to manage goals to track the success of your sales organization and gather key metrics about sales performance.
In this module, we will review analytical options, describe search tools, and use Power BI to view and analyze sales data.
In this module, you will learn about the free and premium features of Dynamics 365 Sales Insights, and how it can empower salespeople to form closer relationships with their customers and close sales faster.
In this module, students will learn about Dynamics 365 Customer Voice, a powerful tool for gathering and analyzing customer sentiment.